Frequently Asked Questions

7r7 FAQ — All your questions, answered right here

Whether it's betting, payments, accounts, bonuses, or security — search below or select a category to find what you're looking for.

No results found. Please try a different keyword.
50+
General FAQ
7
Topic Category
24/7
Live Support
< 2 minutes
Average Resolution Time

Category

All Questions
Account & Login
Deposits & Withdrawals
Betting Rules
Bonuses & Promos
Security
Mobile App

Quick Links

Register Log In Financial Transactions Promotions
Account & Login

Registering at 7r7 takes just 2–3 minutes. Fill in the form with your name, email, mobile number, and password. Your account will be activated as soon as you verify your email. KYC verification can be completed later, but must be done before your first withdrawal.

Click the "Forgot Password?" link on the login page. Enter your registered email and a reset link will be sent to you. Click the link to set a new password. The whole process takes about 2 minutes.

No. Under 7r7's policy, each person is permitted only one account. Creating multiple accounts may result in all accounts being permanently closed and balances forfeited.

After 5 consecutive incorrect password attempts, your account will be locked for 30 minutes. Wait for the lockout period to end and try again, or email support@7r7.click for a quick resolution.

KYC (Know Your Customer) is an identity verification process. Simply submit a photo of your National ID or passport along with a selfie. KYC is mandatory for withdrawals and helps keep your account secure.
Deposits & Withdrawals

The minimum deposit at 7r7 is just ৳500. This limit applies across all payment methods — Mobile Pay, Nagad, Rocket, and bank transfer. For more details, Financial Transactions View the page.

Mobile Pay and Nagad withdrawals are typically completed within 15 minutes. Bank transfers may take 1–3 business days. Withdrawals may be delayed if KYC verification is not completed.

7r7 does not charge any deposit fees. However, your mobile banking provider or bank may apply their own transaction fees in accordance with their policies.

Refresh the page and wait 5 minutes — a short delay can occur when the server is busy. If your balance still hasn't updated after 15 minutes, contact us at support@7r7.click with a screenshot of the transaction.

The minimum withdrawal at 7r7 is ৳1,000. The maximum daily withdrawal limit depends on your account tier and KYC status.
Betting Rules

Yes, 7r7 offers a full live betting experience. Place bets at real-time odds on cricket, football, tennis, and hundreds of other matches. Live scorecards and animations are available side by side.

The minimum bet at 7r7 starts from just ৳20. Maximum bet limits vary by event and market. For full betting rules, Platform page.

Once a bet is confirmed, it generally cannot be cancelled. However, select events offer a "Cash Out" feature that lets you withdraw partial or full winnings before the match ends.

If a match is cancelled or abandoned, 7r7 automatically refunds all stakes to the players' accounts. This is typically processed within 24 hours.

Yes, 7r7 supports multi-selection accumulator bets. You can add up to 20 selections at once, and if all of them are correct, you win the combined product of all the odds.
Bonuses & Promotions

Your welcome bonus is credited automatically after you make your first deposit following registration. For bonus amounts and terms, Promotions View on page.

Most bonuses come with a wagering requirement, meaning you must place a specified amount in bets before withdrawing bonus funds. Each offer has its own terms — full details are available on the promotions page.

Enter your promo code in the designated field on the registration form. Codes cannot be added after registration is complete, so make sure to enter it during sign-up.

Yes, 7r7 has a referral bonus program. When a friend registers using your unique referral link and makes their first deposit, you earn a bonus. For full terms, Promotions View the page.
Security & Privacy

Yes, 7r7 secures all data using AES-256 encryption and SSL/TLS protocols. Your personal information is never sold to third parties. To learn more, Privacy Policy Read more.

After logging in, go to Account Settings. Under the "Security" section, you'll find the two-step verification option. Once you verify your mobile number, an OTP will be sent with every login.

Yes, 7r7 is a licensed online betting platform. We follow responsible gaming policies and strictly prohibit use by anyone under 18. To learn more, About Us View the page.

Change your password immediately and log out of all devices. Then notify us at support@7r7.click. Our security team will review your account and take the necessary steps.
Mobile App

Download the 7r7 app directly from our App Page to download. Both Android and iOS versions are available. We recommend downloading directly from our site rather than searching on Google Play or the App Store.

No, just one account. You can log in to both the app and the website using the same username and password. Your balance and betting history stay in sync across all platforms.

On your Android device, enable the "Unknown Sources" or "Install Unknown Apps" option, found under Settings → Security → App Installation. If you still run into issues, contact us at support@7r7.click.

Yes, biometric login is supported on the 7r7 app. After logging in with your password for the first time, go to app settings and enable fingerprint or Face ID.

About the 7r7 FAQ

The 7r7 FAQ section is built to give Bangladesh players clear, straightforward answers to the most common questions. We believe that when players have a solid understanding of the platform, they get more out of their experience.

From account registration to payment processing, betting rules, bonus terms, and security — we've covered every topic in plain, straightforward English so no user ever has to feel lost.

New questions are added to the 7r7 FAQ page regularly. If you can't find what you're looking for, reach us via live chat or email. Our Bengali-speaking support team is available 24/7.

Responsible gaming is our priority. 7r7 always encourages users to play within their limits. To learn more, Responsible Gaming View the page.

Get Direct Support

Live Chat

Average response time under 2 minutes

Email Support

Support@7r7.click

If you can't find your question, type a keyword into the search box above. You can also click a category filter to browse questions by topic.

Why choose 7r7

Why millions of Bangladeshi players trust 7r7

Instant Payments

Withdrawals to Mobile Pay and Nagad in as little as 15 minutes. Deposits are processed instantly.

Fastest

Maximum Security

Your account is protected by three layers of security: AES-256 encryption, SSL, and 2FA.

Secure

Full Bengali Support

Our Bangla-speaking support team is available 24/7. Get help with any issue without any language barrier.

In Bengali

Best Mobile App

A fast, intuitive, feature-rich app for Android and iOS. Place bets from anywhere.

Mobile-First

Exciting Bonuses

Welcome bonuses, reload bonuses, cashback & referral offers — something new every day.

Daily Offers

Live Sports Betting

Live betting on cricket, football, and 30+ sports. Real-time scores and odds updates.

Live

Still have questions?

Join 7r7 and speak directly with our Bengali support team. Or register now and get started right away.

SSL Secured
AES-256
KYC Verification
Licensed
বাংলা